Refund Policy

Last updated: 2 October 2026

Our PDFs are digital products delivered instantly after payment. This policy explains when a refund is possible.

1. After delivery

Once your PDF has been delivered and made available for download, it cannot be returned, so we do not offer refunds for a change of mind, or because of exam results or marks.

2. When you are eligible for a refund

We will refund you if:

• money was deducted but your order was not confirmed and you did not receive your PDF, and we could not fix it within 48 hours;
• you were charged more than once for the same order (we refund the extra payment);
• the PDF you received is damaged or is for the wrong subject, and we cannot replace it.

3. Download problems

If a download fails, first open "My Orders" and enter the same name, phone number and class you used at payment to get a fresh download link. If it still does not work, contact us and we will fix it.

4. How to ask for a refund

Use the Contact Us page within 7 days of payment. Please include your name, phone number, order ID or payment ID, and a screenshot of the payment if you have one.

5. Timeline

We review requests within 2 to 3 working days. Approved refunds go back to your original payment method and usually reach you in 5 to 7 working days, depending on your bank.

6. Failed payments

If a payment fails but the amount was deducted from your account, it is normally returned automatically by your bank or Razorpay within a few working days.

7. Misuse

Sharing or reselling our PDFs is not allowed and may make a request ineligible for a refund.